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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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514 results found

  1. When using uservoice on an iOS-device it would be very nice if you included the <input type="email">. This HTML5 standard will let the Safari browser recognize the input field as an email input and bring up a email-specific keyboard for it. Without it, the user has to shift back-and-forth to get to the @ at periods.

    3 votes

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  2. Why can you only organize the forums in alphabetical order? I'd like to present my forums in a specific order, since I'd like to give some forums more attention than others. I tricked the system by using numbers in front of the forum name, but that only works for 1-9. This would be a great improvement!

    7 votes

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  3. I would like to be able to order messages and make them publicly available

    50 votes

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  4. Several folks have expressed interested in an Address Book that would list all your contacts/users, information about them, and allow you to search for and add them to tickets.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Whether enabling either SSO and ZenRep Authentication, it would be useful to give us the chance to provide the URL created by the OAUTH2 SSO Application created on Facebook or Google side which would be linked to the FB / GOOGLE login button on ZenRep widget. This way, also FB / GOOGLE login would be in SSO with my SSO Application.

    1 vote

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  6. It would be great if I could format admin responses to ideas using a WYSIWYG editor.

    7 votes

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  7. 0 votes

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  8. Right now you can only export comments with the general export. And those comments are in a separate file.

    It would be ideal if admins could export ideas along with comments. This would save time (not have to match the two up), and make it much simpler when reviewing exported data.

    1 vote

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  9. Please provide a plug-in, widget, connector (you get the picture) to have suggested ideas posted to Bugzilla when they are set to planned (or other Admin trigger). key return messages (not comments as they are too common) would get posted to user voice when the ticket in Bugzilla satisfies some event (like verified, or closed when released, etc.) so that the ZenRep idea is flagged automatically.

    1 vote

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  10. We're looking for a way to keep our feedback community (we use ZenRep as an internal feedback and ideation tool) aware of ideas that are being raised and discussed. One way we could feasibly do this is to have activity linked to a chatter account.

    1 vote

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  11. One user creates an idea and adds an attachment, with a relevant image or document. Admin would like other users to be able to add their own images/files in response to the original idea. Right now there's no way to do that with comments.

    17 votes

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  12. I often get emails from users with suggestions and ideas. It would be great if I could add them to the feedback forum on their behalf (just like I can with tickets)

    6 votes

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  13. It would be great if we could sync our Gmail account so that our Calendar and messages were synced directly to Z2. I love ZenRep but this is one area where I feel it could really improve!

    71 votes

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  14. 12 votes

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  15. 1 vote

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  16. Says it all really - given the increasing switch to SSL (even Google search) and the low cost of implementing SSL - would be good if this could be included on packages other than your top of the range option? :) Or as an optional extra on them without requiring the other upgrades.

    3 votes

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    4 comments  ·  Other  ·  Admin →
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  17. It would be nice to provide the option of authentication to this site with one's Microsoft Live ID, especially considering you offer Google authentication.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  18. You can remove a user's access to a specific private Forum only if you're viewing the list of users for that Forum.

    If an Admin searches for a specific user, they don't have the option to control their Forum access from that profile view.

    For a small Forum, with a limited number of users, this isn't a huge deal. But if an Admin has over a 50 users on a Forum, this gets tedious (and takes too much time).

    Ideally, if an Admin searches for a user, when they open the profile, they should have the option to remove the…

    3 votes

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  19. They have a REST API - we use Trello to manage sofware projects & it would be nice if ZenRep was able to create items in Trello automatically.

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  20. When entering a lengthy description, it's hard to get an overview of what you wrote because the text box is so small and doesn't expand. You have to scroll and are only able to see a few lines of text at a time.

    2 votes

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