ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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  1. Need to auto associate labels to an idea that was captured on behalf of a customer.

    3 votes

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  2. 4 votes

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  3. 2 votes

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  4. 1 vote

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  5. Provide an additional admin license for those that only login to update statuses 1 to 2 times per month.

    5 votes

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  6. Make it relate to specific content where the widget is being hosted.

    3 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Customer would like to target customers through email and have the ability to add the satisfaction into email.

    4 votes

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  8. 2 votes

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  9. 3 votes

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  10. Users who are blind (and thus use screen readers and other assistive tech) report that ZenRep does not work very well when leaving the feedback.

    1 vote

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  11. 2 votes

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  12. Admins would like to highlight comments that they are making to forums show at the top of all other comments made on a specific idea so they don't get lost in other comments being made by their customers.

    2 votes

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  13. 2 votes

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  14. 2 votes

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  15. Wanted function in private forums.
    As an admin to be able to change status in end user view without accessing admin console. This is of course only enabled if you are an admin.

    2 votes

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  16. Some admins use the same login when they are acting as customers on other ZenRep accounts, but on the account they are admins under, they need to identify themselves as being from a certain organization.

    2 votes

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  17. 2 votes

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  18. Would like to customize date range to see activity of a certain post (10 days/30 days/60 days).

    2 votes

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  19. Give the ability to add a team name, and other identifying information for the owner to see who the admin is.

    2 votes

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  20. It would be great to be able to see the account renewal date inside the admin console or be alerted that the account is up for renewal soon.

    2 votes

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