514 results found
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Create a survey system, or offer an integration with survey software
Possibility to add multiple questions in the forum for users.
2 votes -
Integrate with Microsoft SharePoint
With our aim is to set up ZenRep messaging within a SharePoint environment.
2 votes -
Have an 'All Ideas' tab
The problem with not having an 'All Ideas' tab is that for forums with not much use, it seems that the forum is not being used at all at first glance, because there are no ideas listed (either in the popup box or on the page
itself).
It would be good to be able to list all ideas (whether completed or not). This would also give users more confidence that ideas are being submitted by other users and completed.Another suggestion - change the 'Closed' tab back to being called 'Completed' as this gives users more information and gives them…
2 votes -
Integration with Redmine
Integration with Redmine so ZenRep tickets can be connected to Redmine tickets.
2 votes -
Allow users to “Like” comments
When someone comments on an idea, other users should be allowed to mark that comment as a "good point". Comments that have been liked by other users would be placed near the top of the comments. This would allow for useful feedback on suggestions to be more visible.
2 votes -
Store custom text for new user invitations
Every time I send out invitations I replace the standard text with my own. It's nice that I can replace it with my own. It would be even nicer if I could store my own text and it would come up as the default when sending invitations.
2 votes -
2 votes
Jaydon Kuhn
responded
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Ability to add callback functions to the widget
I want to call my own js function either before or after the user closes the widget… doesn't matter when, but I want my function to run when clicking the close button
2 votes -
Allow me to see my activity for all ZenRep powered sites
It would be nice if clicking on my profile link (as me, I hasten to add) would show me a list of all those instances so I can swap between them, or see all of the topics I am engaged with.
I mean, there's single-sign-on, right? It certainly sounds like this thing is multi-tenanted, and I think it would be nice for cross-over to happen...
2 votes -
Preserve HTML formatting and inline images for incoming messages
I've wired our existing contact page to send html-formatted email. This works but the formatting is lost; it looks like the html is being stripped out.
Is there a work-around (other than text-only email) or some setting that can be applied to prevent html stripping, and if not is it possible to maintain html formatting in emails received?
1 vote -
build a responsive site fast please!
Mobile Responsiveness!!!! Can't use your site on my phone at all and such a pain when I don't have access to desktop or wifi!
1 vote -
search on message id
When in widget have the option to search based on message ID and display that when submitting a new message.
1 vote -
Be able to set who a private message is from
When messaging in private, I do not want my name to show. I want the message to be from the company with a no-reply address.
1 vote -
Open topic in new window from the topic selection dialog
When merging or linking topics in a dialog, allow me to open a topic in a new window so I can deal with it later rather than having to stop what I'm doing.
1 vote -
Support HTML emails sent into the help desk.
Support HTML emails.
1 vote -
Allow images to be pasted into replies.
Allow images to be pasted into replies.
1 vote -
Show the +/- of the NPS over Time
I have looked at a few different ways to do this, but is it possible that we could see the NPS score average over time as a + or - that dips below and above the baseline? I have a request for the reports I generate to see how this looks over the course of a month on a daily basis, so they can see the ups and downs of the NPS throughout a 30 or so day period. Something similar to the attached.
1 vote -
Attachments can be added in the Messenger
When capturing customer requests through the sidebar, I would like to be able to upload an attachment.
1 vote -
Mobile app
Design a mobile app to allow queries to be dealt with on a mobile platform.
All other systems now have this and this is something which is essential as a core function.1 vote -
Customized order of columns in Suggestion view
Change column order for feedback views. Currently I need always to scroll to the right to get to the created column. The others inbetween are interesting but I need that one to be one of the first I see.
1 vote
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