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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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  1. 3 votes

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    1 comment  ·  Other  ·  Admin →
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  2. If using SAML, it would be ideal if you could grant or deny access to specific forums.

    1 vote

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  3. 1 vote

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  4. Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Instead of blocking a user forever, it would be nice to be able to "suspend" them, or block them for a finite period of time.

    0 votes

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  6. I would like to be able to set a date to followup with a customer regarding a ticket; to assist in keeping tickets from getting lost.

    2 votes

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  7. 4 votes

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  8. Be able to apply tags to topics in bulk

    12 votes

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  9. I would like the ability to have users validate their emails every 6 months or on a specified cadence when they are on a private forum.

    0 votes

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  10. Native App for smartphones

    0 votes

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  11. 2 votes

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  12. 0 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Improved Comment and update notifications
    Notification to end users when someone has commented an idea that the end user has created could be much improved. It is now part of the daily mail (if not disabled), but should be visible in the Feedback forum GUI. When a develeoper initiates a dialogue with the reporting person, it is hard to get any pace in the conversation, because it is hard to get aware that something has happened.

    1 vote

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    0 comments  ·  Managing Topics  ·  Admin →
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  14. When adding support to an idea from contributor sidebar, be able to add public information to an existing idea

    0 votes

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  15. As I user, I would like to reduce the size of the suggestion and description columns so that I can see more more columns across my screen.

    1 vote

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  16. Integrate with Elevio.

    0 votes

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  17. Single-sign-on integration with a Discourse discussion group.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  18. If I view a user profile in the sidebar, their activity summary data is different from the activity summary data that I see in the admin console user inspector. They should match or be clear that they are showing different data.

    2 votes

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  19. Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted without having to click into the topic.

    1 vote

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  20. I would like a way to see the top active topics. Many of the messages in the top list for my team are inactive.

    0 votes

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