514 results found
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Allow users to “Like” comments
When someone comments on an idea, other users should be allowed to mark that comment as a "good point". Comments that have been liked by other users would be placed near the top of the comments. This would allow for useful feedback on suggestions to be more visible.
2 votes -
Allow customization of text on the web site
Not everyone wants to use words like "Message Us", "Archive", or "Email" on their ZenRep site - allow customizations of at least the major titles and buttons on user-facing web pages.
5 votesWe are looking into this. Please continue to send in your feedback. Thanks!
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Merge Users
After implementing SSO we ended up with many duplicate users. This was partially our fault (we didn't define the user id properly when moving over) but even if we had the original pre-SSO user and SSO would still be duplicates.
5 votes -
Add Magento integration
In order to be able to link customer support tickets to Magento users and orders.
3 votes -
Notifications for specific keywords
Would love to have certain keywords in a suggestion trigger an email immediately, as opposed to either an email for every suggestion, or one email at the end of the day.
5 votes -
Allow oAuth protocol to be used to resolve Login Redirection (SSO) requests
Currently ZenRep uses a custom workflow to resolve login redirection requests. For services that expose an oAuth interface it would be far better to be able to route the user through oAuth (which would give a far more consistent user experience, and makes SSO support almost automatic for anyone with an oAuth provider.)
This should be relatively easy to implement on the ZenRep end of things. A set of fields would need to be provided in the admin console allowing the administrator to specify the clientid, clientsecret, and scope. URLs would also need to be indicated for the…
3 votes -
Show votes remaining with user information
When I click on the name of a User, it takes me to a page that shows their ideas and comments. At the top it gives their basic information (e-mail address, member since, last active, etc). In that section it would be nice to see the status of their votes (used and remaining). Thanks!
3 votes -
4 votes
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1 vote
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Have an 'All Ideas' tab
The problem with not having an 'All Ideas' tab is that for forums with not much use, it seems that the forum is not being used at all at first glance, because there are no ideas listed (either in the popup box or on the page
itself).
It would be good to be able to list all ideas (whether completed or not). This would also give users more confidence that ideas are being submitted by other users and completed.Another suggestion - change the 'Closed' tab back to being called 'Completed' as this gives users more information and gives them…
2 votes -
Integration with Redmine
Integration with Redmine so ZenRep tickets can be connected to Redmine tickets.
2 votes -
Improve User Search Capabilities
I need better search capabilities when searching for users. It appears I can only search by their name or the beginning of their e-mail address. I need to be able to find matches for any part of the name. I need to be able to find matches for domain name (example: trekbikes.com)
6 votesWe’ve started development of this feature. Thanks to all who took the time to talk to me during discovery.
Be on the lookout for updates soon.
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Make it possible to comment directly from the forum page
If I want to see or leave a comment, I have to click into the idea. It would be more user-friendly to be able to comment or view comments Facebook-style from the portal page and load them with javascript at least.
1 vote -
Assembla integration
Integrate with Assembla so ZenRep tickets can be connected to Assembla tickets.
0 votes -
Integrate with White-label solutions
It would be great if we could integrate with ZenRep, allowing us hosting companies to improve our support while keep using the billing and server features of ZenRep.
0 votes -
Display image attachments inline
Allow image attachments to be rendered inline with the user's comments (not just displayed as a link to a new page). This is a piggyback to the more import enhancement - "Allow users to add attachments"
5 votes -
Make voting concept more clear for new users
When new user enters an idea, or votes for someone else's idea for first time, he just presented with option to choose from "1 votes", "2 votes", "3 votes". It can be confusing what this actually means. On my feedback forum most users give just 1 vote for their only idea. I suppose this is because they don't understand they could give it 3 votes to have better chances for their idea to be on top in overall list.
There is also no mention (until you register) that you have 10 votes that you can distribute among ideas you like.…1 voteLorem ipsum dolor sit amet, consectetur adipiscing elit. Is es profecto tu. Vide, quaeso, rectumne sit. Sint modo partes vitae beatae. Duo Reges: constructio interrete.
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Support Password Management Utilities
With the new ZenRep login screen, a regression was introduced where password management tools (such as the Mac OS X keychain) can no longer be used to automatically fill in the username and password.
Due to past identify theft issues, I now have a different, random, 20-character password for every single website on the Internet, so allowing the Keychain to automatically fill in password forms is a huge benefit to me since I can't remember any of the 513 passwords stored in my Keychain!
9 votesLorem ipsum dolor sit amet, consectetur adipiscing elit. Restatis igitur vos; Respondeat totidem verbis. Quid Zeno? Sit enim idem caecus, debilis.
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Allow mass invite resend
300 users claim they never got the invite and now I have to find them and resend
4 votes -
Store custom text for new user invitations
Every time I send out invitations I replace the standard text with my own. It's nice that I can replace it with my own. It would be even nicer if I could store my own text and it would come up as the default when sending invitations.
2 votes
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