ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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  1. Allow filtering reports and related lists/metrics) by user traits, to help find data relates to specific user segments and measure interest from those segments.

    28 votes

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    2 comments  ·  Managing Topics  ·  Flag idea as inappropriate…  ·  Admin →

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    ZenRep has several new export options to help you better analyze messages and users.

    - You can now export a list of users almost anywhere in ZenRep – the main users list, users on a message, or in an account. The export includes all the information that we have about the user, including their custom fields, accounts, and location.

  2. 2 votes

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    0 comments  ·  Analysis & Insights  ·  Flag idea as inappropriate…  ·  Admin →

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  3. User and Account traits give admins valuable data, and it would be even more valuable if it was possible to export those traits as well.

    2 votes

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    0 comments  ·  Managing Users  ·  Flag idea as inappropriate…  ·  Admin →

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    ZenRep has several new export options to help you better analyze messages and users.

    - You can now export a list of users almost anywhere in ZenRep – the main users list, users on a message, or in an account. The export includes all the information that we have about the user, including their custom fields, accounts, and location.

  4. You can export a list of users. You can export a list of ideas. But you can't export a list of users with their ideas/comments and votes. It would be super helpful if we could see a list of users, and the ideas each user supports.

    10 votes

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    2 comments  ·  Managing Users  ·  Flag idea as inappropriate…  ·  Admin →

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    ZenRep has several new export options to help you better analyze messages and users.

    - You can now export a list of users almost anywhere in ZenRep – the main users list, users on a message, or in an account. The export includes all the information that we have about the user, including their custom fields, accounts, and location.

  5. I need better search capabilities when searching for users. It appears I can only search by their name or the beginning of their e-mail address. I need to be able to find matches for any part of the name. I need to be able to find matches for domain name (example: trekbikes.com)

    6 votes

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    0 comments  ·  Managing Users  ·  Flag idea as inappropriate…  ·  Admin →

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