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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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109 results found

  1. Right now the date/time format is US. It would be nice if you could customize this (like for European users) or if it was done automatically based on the admins location.

    3 votes

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  2. Allow Admins to generate a report that shows the top 20 ideas for the last month (Not the ideas with the highest vote count, but the ideas that have received the most votes during that time frame)

    3 votes

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  3. 2 votes

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  4. 2 votes

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  5. 2 votes

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  6. immediately show the updated the status of an idea without requiring a refresh

    2 votes

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  7. When searching a particular forum, include KB results as well to make a similar search experience.

    2 votes

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  8. Instead of sending a separate url to each person for a private forum where the user must create a password, send out a single url that allows anyone with that link to access the private forum.

    2 votes

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    1. Account has multiple ideas awaiting moderator approval
    2. Some ideas show in the 3.0 view, but if you switch back to the legacy view additional ideas show.
    3. Expected all ideas awaiting moderator approval to show in 3.0
    2 votes

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  9. Right now, if an admin deletes an idea, it archives it. It's removed so end users can't see it, but admins can still find and view it on the back end. It would be great if there was a way for admins to permanently delete an idea.

    This is helpful if it's offensive or contains sensitive information.

    2 votes

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  10. Allow admins to position the Search field on the Welcome page. For instance, we would like to move Search right under the Welcome message.

    2 votes

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  11. Allow users (admins) to edit their own notes.

    2 votes

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  12. Ability to select a specific month or timespan to calculate “Recent engagement” in order to create a monthly report.

    2 votes

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  13. Be able to push new satisfaction ratings to web/service hooks

    2 votes

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  14. When drafting a new Article I (as an Admin) want better text styling features in order to make the information more understandable to my end-user. See sample attached...

    I also want to be able to apply header styles and paragraph styles to larger bodies of text quickly. See Google Docs as a good reference. Right now the only options is to paste and retain formatting, or to remove all styles from the text.

    I would also want to set my own custom header styles and save them for all admins to use in the admin publishing console.

    2 votes

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  15. Here's the idea:

    The first page a user sees when visiting a ZenRep page isn't a list of ideas that may or may not have been accepted by the administrators sorted by vote, what they see instead is this:

    Ideas that have been started, then
    Ideas that have been accepted, then
    Ideas that are under review, then
    Ideas that have been completed

    Then on a completely separate page: Ideas sorted descending by votes that are not completed, accepted, under review, started, or declined (basically an upcoming ideas list).

    You know what I'd call this? A public facing roadmap without ETA…

    2 votes

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  16. When someone comments on an idea, other users should be allowed to mark that comment as a "good point". Comments that have been liked by other users would be placed near the top of the comments. This would allow for useful feedback on suggestions to be more visible.

    2 votes

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  17. Mobile Responsiveness!!!! Can't use your site on my phone at all and such a pain when I don't have access to desktop or wifi!

    1 vote

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  18. When merging or linking topics in a dialog, allow me to open a topic in a new window so I can deal with it later rather than having to stop what I'm doing.

    1 vote

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  19. Change column order for feedback views. Currently I need always to scroll to the right to get to the created column. The others inbetween are interesting but I need that one to be one of the first I see.

    1 vote

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    0 comments  ·  Managing Topics  ·  Admin →
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