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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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514 results found

  1. Add attachments to a Note (internal/admin site).

    1 vote

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    0 comments  ·  Routing Messages  ·  Admin →
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  2. I would like to be able to see the unique number of accounts on a topic or a forum instead of just users

    1 vote

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  3. Display the total number of licenses along with how many have been claimed and are still invited

    1 vote

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  4. It'd be great if the site worked on iPhone Safari.

    1 vote

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  5. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. subdomain.zenrep.com/admin should be able to be restricted to specific IP addresses

    1 vote

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  7. 1 vote

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  8. Use www.getclef.com to sign in.

    1 vote

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  9. So you can verify that formatting and response text is correct.

    1 vote

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  10. It used to be that I could export and get a link to different file types. Excel seems to be taken away, unless you're exporting data from the Settings panel.

    CSV opens a browser tab of unreadable information. Not super helpful.

    1 vote

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  11. Could you do something where you show a screen shot and when I point to it it shows me the relevant help. for example I set up the colors for categories and for the life of me I can't find where I change those colors. It's driving me insane. I have been opening up each setting. but if you had a page and I could point to the label and it said where you change it that would be rad.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. When capturing customer requests through the sidebar, I would like to be able to upload an attachment.

    1 vote

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  13. Change column order for feedback views. Currently I need always to scroll to the right to get to the created column. The others inbetween are interesting but I need that one to be one of the first I see.

    1 vote

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    0 comments  ·  Managing Topics  ·  Admin →
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  14. Provide the ability to contact all members of a forum or the entire community with one communication.

    1 vote

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  15. It's very frustrating to put in two search words and have ideas come up with only one of the terms before ideas that have both terms.

    For example, if I searched for "Morning Commute" I'll get results that only have "Morning" before results that have both "Morning" and "Commute". Or if I want to find only "Evening Commute" results, I'd like to be able to exclude results that have the word "Morning".

    This is a large problem when many of our ideas involve phrases where one word is extremely common, and the other word is used in multiple concepts. Being…

    11 votes

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  16. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. With the VSO integration you can only set up the integration with a single VSO account. However, if you have a ZenRep account that gathers content for multiple products, it's very likely you will have multiple VSO accounts.

    Ideally, you would be able to set up the integration in ZenRep with multiple VSO accounts, so each content team can push topics to their own VSO instance.

    2 votes

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  18. More app features, such as bringing the feedback widget to iOS and Android

    2 votes

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  19. To link our clients with their tickets in our CRM

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  20. This setting is incredibly hard to find for a new customer.

    1 vote

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