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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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514 results found

  1. Please provide more than just google analytics support.
    GoDaddy analytics would be good.

    1 vote

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  2. We are one company but have several brands.
    Do we really need to have multiple accounts to use your tool or can we manage it in one account?

    10 votes

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  3. Please provide a plug-in, widget, connector (you get the picture) to have suggested ideas posted to Bugzilla when they are set to planned (or other Admin trigger). key return messages (not comments as they are too common) would get posted to user voice when the ticket in Bugzilla satisfies some event (like verified, or closed when released, etc.) so that the ZenRep idea is flagged automatically.

    1 vote

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  4. We're looking for a way to keep our feedback community (we use ZenRep as an internal feedback and ideation tool) aware of ideas that are being raised and discussed. One way we could feasibly do this is to have activity linked to a chatter account.

    1 vote

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  5. Especially once they've moved to the "under review" or "planned" - need an easier way to make sure there's follow up on these things.

    46 votes

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  6. I'd like to be able to integrate Inspector with LinkedIn/Facebook so that posts from these networks show like tweets already do. This would give valuable additional information on the user (similar to how Rapportive pulls in info)

    0 votes

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  7. We have set a limit of 2 users per customer, however, we have customers requesting that a read only user be created. Is there any plans to allow settings against a user to be changed to allow 'read-only' user with no content creation rights?

    24 votes

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  8. We'd like the ability to change the algorithm that determines how feedback items are sorted in the "Hot" tab. Currently, the items that appear in our "Hot" tab really aren't that hot as we don't receive a ton of traffic, so most of the issues there really aren't that new, nor do they have many comments, nor do they have many votes.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  9. 1 vote

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  10. Along with the iPhone SDK i'd love to see this on Windows Phone

    4 votes

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  11. I was looking through the suggestions in the Messaging category. There are at least two ideas that are getting voted on for the same idea. Facebook chat integration doesn't let you send messages to offline contacts. One has 222 votes the other has 115 votes. It would be cool if there was a way the users could vote to merge the two ideas and combine or pool the votes.

    1 vote

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  12. Possibility to add multiple questions in the forum for users.

    2 votes

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  13. I get that SSL for custom hostnames is ****** to support - but security shouldn't be something users have to pay extra for.

    While it's great that you provide custom domains for free, making us pay to have our users interact securely really feels gross.

    Without it, I'm not really sure what the point of the custom domain. As it is, it's worthless to me (my entire site is on SSL, and browsers don't like switching protocols for subdomains).

    So, I propose that SSL support for hostnames is included for all plans. Most of your customers aren't likely to implement…

    9 votes

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    1 comment  ·  Other  ·  Admin →
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  14. Integrate with FogBugz so that messages can be connected to internally-filed bugs.

    9 votes

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  15. With our aim is to set up ZenRep messaging within a SharePoint environment.

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  16. it would be great to design for live collaboration. uservoice can be used in a variety of settings for collaborative problem solving, well beyond collecting feedback. Would be great to have a chat, the list of people currently using the system, to give a greater sense of collaboration and enthusiasm.

    4 votes

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  17. We should make it easier for people to answer tickets by knocking out a step out of the process, notifications.
    Currently to see if their is a new feedback suggestion or support ticket sent, email is the notification, and admins are notified through them. I suggest focus on allowing people to see the notification without having to do this, instead notify they while they are on their browser. By seemlessly integrating notifications of new tickets and feedback into the browser via Chrome extensions and/or Mozilla add-ons, we can hopefully get faster responses and allow for better engagement even when the…

    0 votes

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    1 comment  ·  Integrations  ·  Admin →
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  18. It would be great if I could send an email to a group of forum participants.. more like a Newsgroup functionality that would replace using Google Groups.

    Use case: We are in private beta and are using the Feedback Forum to get insight into customer ideas for features. When we release new iterations of our service we email everyone to let them know about it.

    One way to implement that could be to offer integration with one of the mass email platforms such as SendGrid, etc.

    6 votes

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    Kendall Stanton responded

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  19. 4 votes

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    1 comment  ·  Other  ·  Admin →
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  20. We would like to receive by e-mail proper invoices in PDF.

    You may reviews Sendgrid or Mailchimp invoices.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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