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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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109 results found

  1. 1 vote

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  2. Change column order for feedback views. Currently I need always to scroll to the right to get to the created column. The others inbetween are interesting but I need that one to be one of the first I see.

    1 vote

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    0 comments  ·  Managing Topics  ·  Admin →
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  3. Provide the ability to contact all members of a forum or the entire community with one communication.

    1 vote

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  4. It's very frustrating to put in two search words and have ideas come up with only one of the terms before ideas that have both terms.

    For example, if I searched for "Morning Commute" I'll get results that only have "Morning" before results that have both "Morning" and "Commute". Or if I want to find only "Evening Commute" results, I'd like to be able to exclude results that have the word "Morning".

    This is a large problem when many of our ideas involve phrases where one word is extremely common, and the other word is used in multiple concepts. Being…

    11 votes

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  5. This setting is incredibly hard to find for a new customer.

    1 vote

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  6. If you search in a forum in the admin console, you can't sort the results. The system will display them in the order of relevance.

    However, if you are searching and pulling up a long list of ideas, you need to be able to sort those results by supporters, or created at so you can find the relevant ideas you're looking for.

    3 votes

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  7. The word "add" is ignored in search queries.

    Product may have "add" as an important word for finding relevant articles, and needs to be taken in to account for users search queries.

    Same with the word "provide".

    4 votes

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  8. Instead of sending a separate url to each person for a private forum where the user must create a password, send out a single url that allows anyone with that link to access the private forum.

    2 votes

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    1. Account has multiple ideas awaiting moderator approval
    2. Some ideas show in the 3.0 view, but if you switch back to the legacy view additional ideas show.
    3. Expected all ideas awaiting moderator approval to show in 3.0
    2 votes

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  9. 1 vote

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  10. Be able to search for terms found in individual’s messages, so team members can find individual messages related to a particular topic.

    3 votes

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  11. Add a report to show the % of views on an idea that voted for the idea. This will help with seeing how significant the idea is

    1 vote

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  12. Option for immediate notifications of saved view activity - not just daily digests.

    3 votes

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  13. Right now, if an admin deletes an idea, it archives it. It's removed so end users can't see it, but admins can still find and view it on the back end. It would be great if there was a way for admins to permanently delete an idea.

    This is helpful if it's offensive or contains sensitive information.

    2 votes

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  14. They want to use a survey to get feedback on specific ideas that don't fit in any of their forums, and they don't want users to see or vote on them in a forum (which is product specific whereas the poll would be page specific).

    1 vote

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  15. Please include URL for each suggestion in the Export. It will make triaging the ideas/issues much easier, when you can just click on the URL and go straight to the page where the suggestion is.

    3 votes

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  16. Allow admins to position the Search field on the Welcome page. For instance, we would like to move Search right under the Welcome message.

    2 votes

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  17. Allow users (admins) to edit their own notes.

    2 votes

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  18. Ability to select a specific month or timespan to calculate “Recent engagement” in order to create a monthly report.

    2 votes

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  19. Filter (and notify when) suggestions where the status hasn’t been updated in over [30 days].

    I just added a new idea for changes in my project and though the status is "planned" often with long idea counts it's easy for some ideas to get lost...and frozen in the "planned" stage perpetually...there should be either a user selectable or automatic "reminder" feature that ...sends a friendly reminder about ideas that have been in the queue for too long and apparently are not being actually done.

    The reminder should trigger either on a fixed elapsed time from publish of the idea or…

    3 votes

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