79 results found
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Slack Filters
Slack - Ability to direct Forums requests with specific Slack chat rooms. My main feedback is that we want notifications to be richer per-forum. This service integration, for example, is across ALL of the forums.
Need more filtering here.3 votes -
Allow admins to set up a duplicate domain.
Today would have been a perfect demonstration of my request. We have 365 linked to our domain, however we aren't the MAIN admins of the account. We want to setup another office 365 account using the same domain name then copy ALL existing accounts from the first to the second domain account and then tell the company administrating 365 that we are done with them. Obviously we can't nor do we want to run the two together.
0 votes -
Fix the broken Facebook Widget
FIX the Facebook Widget.
1 vote -
Offer European based servers
For some EU companies there are restrictions on having EU data on US servers. If there was a European based server this might allow for more EU based companies (more than we already have)
0 votes -
Elevio Integration
Integrate with Elevio.
0 votes -
Discourse Integration
Single-sign-on integration with a Discourse discussion group.
1 vote -
allow API access to specific forums only.
I'm attempting to setup an integration between ZenRep and Zapier to use in product management software. My company uses separate forums for different products, but as a product manager, I only care about one forum. The API brings in messages for ALL topics, which makes the integration worthless.
1 vote -
Integrate with Sellsy
To link our clients with their tickets in our CRM
1 vote -
2 votes
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VSO integration work with multiple VSO accounts
With the VSO integration you can only set up the integration with a single VSO account. However, if you have a ZenRep account that gathers content for multiple products, it's very likely you will have multiple VSO accounts.
Ideally, you would be able to set up the integration in ZenRep with multiple VSO accounts, so each content team can push topics to their own VSO instance.
2 votes -
Zapier actions support
Improve zapier integration to accept Actions. This way you don't have to write a bunch of code or hire developers.. Technically you could create an inbound case from any other system. This would make this product significantly more useful to us.
1 vote -
Be able to add a static HTML page a ZenRep site
Sometimes admins want to be able to add a page with their own custom content (that is not a forum, idea or article).
0 votes -
1 vote
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Hubspot Service Hook
As a customer success agent, I would like to see client data from my company's ZenRep account in the sidebar of ZenRep messages
1 vote -
With VSO, add the option to link messages to Epics as work items
You can link to backlog items and bugs, but don't have the Work Item type Features and Epics.
0 votes -
0 votes
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Integrate with Microsoft Power BI for shared dashboards
Microsoft Power BI (https://powerbi.com/) allows teams to create powerful internal dashboards from many sources. An integration with ZenRep would allow teams to share ZenRep stats and analytics with other stakeholders and teams.
0 votes -
Integrate with Nicereply to track quality of support interactions
nicereply.com integration to replace the Kudos option in the sig
0 votes -
Gmail calendar integration
Sync with Gmail calendar to send invitations within Tickets to schedule follow up calls/demos/web conferences.
2 votes -
1 vote
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