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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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79 results found

  1. It would be awesome to have ZenRep integrated with ZOHO CRM. For our CSR's it would be of good use.

    3 votes

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  2. It would be wonderful to be able to also have a VOIP integration in ZenRep. This would complete most types of customer contact and would allow for usage of just ZenRep in customer contact.

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  3. I'd like to get a notification in Kato (http://www.kato.im) when a new message comes into the system

    thank you

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  4. 1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  5. 0 votes

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  6. Integrating all social platforms from the most popular to the latest - Facebook, Twitter, Pinterest, Vine, etc.

    1 vote

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  7. Right now there's no easy way to integrate with Pivotal Tracker without having to build your own external code to make the integration work.

    The integration built by the third party only works with PHP and some admins have had trouble getting it to work even then!

    It would be great if y'all released your own integration, so that we can easily integrate with Pivotal Tracker whether we use PHP, Ruby on Rails etc....

    7 votes

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    1 comment  ·  Integrations  ·  Admin →
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  8. 0 votes

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  9. Integrate with mailchimp

    2 votes

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  10. It would be great to integrate with Intercom so that I can better keep track of all user interactions. I have separate conversations with registered users on Intercom and ZenRep, which can get a little confusing.

    I love how ZenRep keeps track of the users' actions (votes, comments, etc.) but having the ability to align that with the community messages and interactions I am having on the Intercom platform would be amazing.

    7 votes

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  11. I really wish you could add Base Crm to your integrations list as this would really complete this service for me. right now I'm on the trial but all ur staff use the base crm and haven't added them as we are still exploring other options to fully sync our customer services.

    0 votes

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  12. Asana is THE most awesome task management tool for teams.

    Prioritized product features in Asana could be added to ZenRep automatically, allowing users to vote, discuss, and get updates on them.

    Tickets could be posted and managed from Asana, where our team manages everything from product management, google docs, business planning, fund raising, idea boxes and a list far too long to mention here!

    3 votes

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  13. Integrate with Rally so that ZenRep messages can be promoted to Rally backlog. Keep ZenRep and Rally backlog item synchronized bidirectionally.

    3 votes

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  14. I own an MSP (Managed Service Provider) and it would be nice to see some integration with Connectwise for limiting access to the website and to setup custom notifications and SSO.

    0 votes

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  15. Be able to pull customer info from Capsule and send summary info into Capsule.

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  16. 0 votes

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  17. Please provide a plug-in, widget, connector (you get the picture) to have suggested ideas posted to Bugzilla when they are set to planned (or other Admin trigger). key return messages (not comments as they are too common) would get posted to user voice when the ticket in Bugzilla satisfies some event (like verified, or closed when released, etc.) so that the ZenRep idea is flagged automatically.

    1 vote

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  18. We're looking for a way to keep our feedback community (we use ZenRep as an internal feedback and ideation tool) aware of ideas that are being raised and discussed. One way we could feasibly do this is to have activity linked to a chatter account.

    1 vote

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  19. It would be great if we could sync our Gmail account so that our Calendar and messages were synced directly to Z2. I love ZenRep but this is one area where I feel it could really improve!

    71 votes

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  20. 12 votes

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