← Customer Feedback & Ideas for ZenRep

Settings and activity

14 results found

  1. Integration with on-premise Team Foundation Server (TFS)

    16 votes
    7 comments  ·  ZRep Engage & Analytics » Integrations  ·  Admin →
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  2. New messages by admins go through moderator approval

    2 votes
    2 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
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    Lavinia Gibson commented  · 

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    An error occurred while saving the comment
    Lavinia Gibson commented  · 

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  3. Allow admins to add attachments to responses

    10 votes
    2 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Admin →
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  4. Make text in outgoing status update emails configurable

    3 votes
    0 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Admin →
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  5. Allow multiple categories per topic

    11 votes
    5 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Admin →
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  6. Organize messages into a public topic

    50 votes
    2 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
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    AdminEmmalee Towne (Product Manager, ZenRep) responded

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  7. Add Twitter and Social Channel Integration

    3 votes
    0 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Admin →
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  8. Send auto-reply email to users who submit feedback (email receipts)

    10 votes
    4 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
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  9. Integrate with Intercom

    7 votes
    4 comments  ·  ZRep Engage & Analytics » Integrations  ·  Admin →
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  10. Allow admins to split topics

    10 votes
    7 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Admin →
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  11. Customize the Satisfaction Widget question so we can ask about a product, not our company name

    28 votes
    11 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
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  12. Allow custom fields for messages

    56 votes
    Gathering feedback  ·  34 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Admin →
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  13. Embed images in status updates and user messages

    2 votes
    0 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Admin →
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  14. Ability to Embed the Satisfaction Widget into Email

    4 votes
    0 comments  ·  ZRep Engage & Analytics » Other  ·  Admin →
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