Settings and activity

65 results found

1. Enable the search field on the right nav to search specifically in the forum that their customer is in

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   1 comment  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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   Deontae Smitham shared this idea  ·  Nov 19, 2023

2. Integration with Visual Studio Online (TFS On-Demand)

   61 votes

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   Gathering feedback  ·  30 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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3. Choose Display Name Depending on UserVoice Site

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   0 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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   Deontae Smitham shared this idea  ·  Nov 24, 2023

4. Improvements to Ease of Access

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   2 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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   Deontae Smitham shared this idea  ·  Nov 20, 2023

5. Improve User Search Capabilities

   6 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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   Started  ·  AdminEmmalee Towne (Product Manager, ZenRep) responded

   We’ve started development of this feature. Thanks to all who took the time to talk to me during discovery.

   Be on the lookout for updates soon.

6. Add Twitter and Social Channel Integration

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   0 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Delete…  ·  Admin →
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   Deontae Smitham shared this idea  ·  Nov 14, 2023

7. Add Gmail Integration for the Calendar

   71 votes

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   12 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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   Gathering feedback  ·  AdminLisa Park (Sr. Product Manager, ZenRep) responded

   We are requesting additional feedback so that we can prioritize the feature set that would be most important to our users.

8. show updated status without refresh

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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9. Ability to use the admin panel inside iPhone Safari

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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   Deontae Smitham shared this idea  ·  Nov 15, 2023

10. Ability to restrict Admins to specific topics

    28 votes

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    29 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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11. Use default email address as "reply to" for status updates

    3 votes

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    0 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Delete…  ·  Admin →
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12. Add a subscriber to a ticket

    3 votes

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    1 comment  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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13. Integrate with Azure Active Directory (Office 365) for authentication

    8 votes

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    2 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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14. Include attachments in ticket thread

    4 votes

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    0 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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15. Pass traits through the SSO token

    4 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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16. Improve label queries

    2 votes

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    0 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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    Deontae Smitham shared this idea  ·  Nov 16, 2023

17. Nested sub-categories

    5 votes

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    4 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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18. Be Able to Edit the "Hot Ideas" Algorithm

    2 votes

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    0 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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    Deontae Smitham shared this idea  ·  Nov 23, 2023

19. Allow custom fields for messages

    56 votes

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    Gathering feedback  ·  34 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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20. Add subtext to bulk invitation window

    1 vote

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    0 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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    Deontae Smitham shared this idea  ·  Nov 22, 2023