Settings and activity
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2 votes
Jaydon Kuhn
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2 votes
Deontae Smitham
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1 voteDeontae Smitham
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11 votes
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2 votesDeontae Smitham
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2 votesDeontae Smitham
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14 votes
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3 votes
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12 votes
We’re excited to start digging into solutions to this problem more. Be on the lookout for updates soon.
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2 votesDeontae Smitham
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1 voteDeontae Smitham
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4 votesDeontae Smitham
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2 votesDeontae Smitham
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8 votes
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2 votesDeontae Smitham
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3 votes
ZenRep has several new export options to help you better analyze messages and users.
- You can now export a list of users almost anywhere in ZenRep – the main users list, users on a message, or in an account. The export includes all the information that we have about the user, including their custom fields, accounts, and location.
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2 votesDeontae Smitham
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2 votesDeontae Smitham
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8 votes
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2 votesDeontae Smitham
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Allow the admin to set what their default email address is when replying to customers, so they don't have to set it every time they are changing the status or commenting to the customer. This should be a setting that can be saved across the site the admin is logged into.