79 results found
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Add integration with Capsule CRM
Be able to pull customer info from Capsule and send summary info into Capsule.
3 votes -
Facilitate integration with Trello (trello.com)
They have a REST API - we use Trello to manage sofware projects & it would be nice if ZenRep was able to create items in Trello automatically.
3 votes -
provide more analytics tools than Google Analytics
Please provide more than just google analytics support.
GoDaddy analytics would be good.1 vote -
Integrate with Bugzilla bug tracker
Please provide a plug-in, widget, connector (you get the picture) to have suggested ideas posted to Bugzilla when they are set to planned (or other Admin trigger). key return messages (not comments as they are too common) would get posted to user voice when the ticket in Bugzilla satisfies some event (like verified, or closed when released, etc.) so that the ZenRep idea is flagged automatically.
1 vote -
Add a service hook into Salesforce Chatter
We're looking for a way to keep our feedback community (we use ZenRep as an internal feedback and ideation tool) aware of ideas that are being raised and discussed. One way we could feasibly do this is to have activity linked to a chatter account.
1 vote -
Integrate Inspector with LinkedIn/Facebook
I'd like to be able to integrate Inspector with LinkedIn/Facebook so that posts from these networks show like tweets already do. This would give valuable additional information on the user (similar to how Rapportive pulls in info)
0 votes -
1 vote
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Windows Phone SDK
Along with the iPhone SDK i'd love to see this on Windows Phone
4 votes -
Create a survey system, or offer an integration with survey software
Possibility to add multiple questions in the forum for users.
2 votes -
Integrate with FogBugz
Integrate with FogBugz so that messages can be connected to internally-filed bugs.
9 votes -
Integrate with Microsoft SharePoint
With our aim is to set up ZenRep messaging within a SharePoint environment.
2 votes -
Browser extension for UserVoice notifications
We should make it easier for people to answer tickets by knocking out a step out of the process, notifications.
Currently to see if their is a new feedback suggestion or support ticket sent, email is the notification, and admins are notified through them. I suggest focus on allowing people to see the notification without having to do this, instead notify they while they are on their browser. By seemlessly integrating notifications of new tickets and feedback into the browser via Chrome extensions and/or Mozilla add-ons, we can hopefully get faster responses and allow for better engagement even when the…0 votes -
Add Magento integration
In order to be able to link customer support tickets to Magento users and orders.
3 votes -
4 votes
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1 vote
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Integration with Redmine
Integration with Redmine so ZenRep tickets can be connected to Redmine tickets.
2 votes -
Assembla integration
Integrate with Assembla so ZenRep tickets can be connected to Assembla tickets.
0 votes -
Integrate with White-label solutions
It would be great if we could integrate with ZenRep, allowing us hosting companies to improve our support while keep using the billing and server features of ZenRep.
0 votes -
White-Lable for full-service and aliasing urls for both.
You should make the full-service option 'white-labled' and have aliased urls for both feedback and helpdesk. If that was possible I'd purchase, that's what is holding me back.
example:
feedback.mysite.com for feedback (with no ZenRep branding anywhere)
help.mysite.com for helpdesk (with no ZenRep branding anywhere)A fully customizable look, so it's fully integrated within my site.
1 vote -
Elevio Integration
Integrate with Elevio.
0 votes
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