User demographics (who is contributing?)
Some customers are bigger revenue-drivers for us. Consequently their input is more valuable to us. It should be possible to organize customers into groups, so that, for example, "Revenue 500" customers carry more weight when we evaluate messages. The weight factor should only be visisible to internal teams of course.
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This has been completed! Setup any custom data you want to pass in about your customers and see that information when looking at who has sent you messages. Learn more here: http://www.zenrep.com/article