54 results found
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Support custom user and account traits with the Identify feature
You can pass the standard user and account traits, but sometimes you need to pass custom traits.
For example, your users have two different ID's, and you want both passed as traits.
6 votesThis has been completed!
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Export suggestion supporters
This way I can import these users into a new private beta forum
5 votesThis has been completed!
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When merging topics, have the original topic become a note in the winning topic
It might also be helpful if there was a check box in the merge form to determine if this occurs or not.
5 votesThis was completed recently when making improvements to the merge process for bulk merge. Learn more here: http://www.zenrep.com/article
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Be able to pass user/account traits via the API
Right now, you have to use the javascript code to pass user/account traits. It would be great if there was a way to also do this via the API. This would give admins more options for passing this data.
4 votesThis has been completed!
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User demographics (who is contributing?)
Some customers are bigger revenue-drivers for us. Consequently their input is more valuable to us. It should be possible to organize customers into groups, so that, for example, "Revenue 500" customers carry more weight when we evaluate messages. The weight factor should only be visisible to internal teams of course.
4 votesThis has been completed! Setup any custom data you want to pass in about your customers and see that information when looking at who has sent you messages. Learn more here: http://www.zenrep.com/article
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Ability to scroll through messages
Once I'm in a message in the admin console, i'd like to be able to scroll through (think "next" and "previous" buttons) instead of having to go back to the list of messages.
4 votesThis has been completed!
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3 votes
This has been completed!
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Export a list of all users in 3.0
Currently not possible in 3.0.
3 votesThis has been completed!
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3 votes
This has been completed!
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Merge topics from different content channels
The merge feature is restricted to one channel. Is it possible to allow merges of topics from different channels?
3 votesThis has been completed!
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2 votes
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Lock messages from responses
I would like to be able to lock a message down from further commenting. Sometimes I like to leave a message up for other users to view that is not yet completed, but do not want to allow other users to comment. I have not yet been able to find a way to do this.
Thanks!
2 votesThis has been completed!
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Integrate Zendesk and ZenRep
As a zendesk customer I want to integrate uservoice in my support workflow.
Zendesk already has an integration for getsatisfaction but not for ZenRep. :-(
2 votesThis has been completed!
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Show additional user information in the platform
Currently it is only easy to see users and accounts. I would like to be able to see more of the traits that are associated with users within the UI.
1 voteThis has been completed!
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Show Team on the Admin and Users Permissions page
Your admin users and permissions page should include the team that that person is on. Right now these are in two different disjointed places from an experience perspective.
1 voteThis has been completed!
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1 vote
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See details behind the stats on the user details page
On the User Details page I can see the user's NPS rating, number of suggestions, and number of comments. I would like to be able to click those to see the details of each.
1 voteThis has been completed!
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Sort Messages by Notes
We are using the Note field to store our own categorization (so we only have 1 note per message). And it'd be really helpful for us to view the messages by categories stored in Note.
1 voteThis has been completed!
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Filter out completed topics
See forum topics, filtering out completed ones.
1 voteThis has been completed!
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Open Inspector when clicking on user
Wherever a user is displayed, I want to be able to open the Inspector for that user so I can get additional details about them – especially Activity views
1 voteThis has been completed!
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