54 results found
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Pull in Locale and Region Information into Analytics
Not only would this information to be able helpful to identify ideas that are popular in a certain regions, but also help identify issues that are being reported through the HelpDesk product. This also would be beneficial in correlation to NPS.
23 votesThis has been completed!
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When viewing an message in Admin Console, list the number of responses each users has made.
In the upgrade to the new ZenRep system, we lost the ability to view the number of responses that each user has applied to an message. This loss of functionality is cumbersome for us, causing us to export the message data in XLS or into reporting tools in order to access this information.
10 votesThis has been completed!
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3 votes
This has been completed!
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0 votes
This has been completed!
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Bulk merge multiple topics
Select and merge multiple duplicate topics at the same time.
62 votesThis has been completed! Now you can select multiple messages and click the blue Merge button to quickly merge them all together. We made some other improvements to the merge experience as well. Learn more here: http://www.example.com/article
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Show Team on the Admin and Users Permissions page
Your admin users and permissions page should include the team that that person is on. Right now these are in two different disjointed places from an experience perspective.
1 voteThis has been completed!
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1 vote
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Show additional user information in the platform
Currently it is only easy to see users and accounts. I would like to be able to see more of the traits that are associated with users within the UI.
1 voteThis has been completed!
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See details behind the stats on the user details page
On the User Details page I can see the user's NPS rating, number of suggestions, and number of comments. I would like to be able to click those to see the details of each.
1 voteThis has been completed!
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Allow custom account attributes / traits
Allow custom account attributes / traits
39 votesThis has been completed!
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Export a list of all users in 3.0
Currently not possible in 3.0.
3 votesThis has been completed!
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Allow admins to close comments on closed/declined messages
Allow ability to close comments on specific messages that are declined or closed.
6 votesThis has been completed!
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Internally group related messages into one or multiple topics or collections (think Gmail Labels)
When a group of messages are related to a particular topic or theme, I want to be able to keep track of that collection and get stats on it, so I can share that information with managers and address the content together.
This would also be helpful for internally organizing content into multiple ways.
10 votesThis has been completed!
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Sort Messages by Notes
We are using the Note field to store our own categorization (so we only have 1 note per message). And it'd be really helpful for us to view the messages by categories stored in Note.
1 voteThis has been completed!
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7 votes
This has been completed!
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Export suggestion supporters
This way I can import these users into a new private beta forum
5 votesThis has been completed!
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Filter out completed topics
See forum topics, filtering out completed ones.
1 voteThis has been completed!
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3 votes
This has been completed!
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Open Inspector when clicking on user
Wherever a user is displayed, I want to be able to open the Inspector for that user so I can get additional details about them – especially Activity views
1 voteThis has been completed!
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View all messages, topics, and users related to a specific company account
You can view all documents an individual user has created, but being able to see all the documents for an entire company would be even more useful, and help you see what a company as a whole is telling us.
Now that we have the “account” trait, it would be great if we could consolidate all documents and messages from users belonging to that organization (e.g., “Acme Co.”).
12 votesThis has been completed!
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