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ZRep Engage & Analytics

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ZRep Engage & Analytics

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How can we improve how you track and engage your customers with ZenRep

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23 results found

  1. Threaded comments for replying to specific messages

    Would love to have threaded messages so users can reply specifically to a message already posted - then that conversation becomes a branch you can expand or close depending on your interest.

    11 votes

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    4 comments  ·  Engaging Customers  ·  Admin →
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  2. Allow end-users to set frequency of email notifications

    Users should be able to select how often they receive email notifications on ideas they have created or voted on. This could range from summaries once a day - once a week OR an email every time someone comments/replies to a suggestion you are subscribed to. This is useful when the suggestions being submitted need to be answered sooner than later.

    1 vote

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    2 comments  ·  Engaging Customers  ·  Admin →
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  3. Allow me to see my activity for all ZenRep powered sites

    It would be nice if clicking on my profile link (as me, I hasten to add) would show me a list of all those instances so I can swap between them, or see all of the topics I am engaged with.

    I mean, there's single-sign-on, right? It certainly sounds like this thing is multi-tenanted, and I think it would be nice for cross-over to happen...

    2 votes

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    33 comments  ·  Engaging Customers  ·  Admin →
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