Settings and activity

15 results found

1. Allow users to upload their own avatar

   10 votes

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   27 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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   Nathanial Bashirian commented  ·  Apr 20, 2023  ·  Edit…  ·  Delete…

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quis istum dolorem timet? Qualem igitur hominem natura inchoavit? Quonam modo? Ut id aliis narrare gestiant?

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2. Weekly customer activity should be last 52 weeks

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   0 comments  ·  ZRep Engage & Analytics » Analysis & Insights  ·  Edit…  ·  Delete…  ·  Admin →
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   Nathanial Bashirian shared this idea  ·  Apr 17, 2023

3. Admins can @mention people in comments to notify them

   2 votes

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   0 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Delete…  ·  Admin →
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4. Assign & filter topics by admin (and team)

   46 votes

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   6 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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5. Ability to send an email satisfaction survey to users

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   14 votes

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   0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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6. Allow users to “Like” comments

   2 votes

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   15 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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7. Allow canned responses and auto-replies to include variables, such as {customer_name} or any custom field

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   13 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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8. Allow end-users to receive notifications on all new topics and comments (like admins can)

   15 votes

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   17 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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9. Allow simple formatting / markup for content (italics, etc.)

   12 votes

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   27 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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   Magnus Runolfsdottir responded

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. In schola desinis. Eam stabilem appellas.

10. Allow admins to edit email templates

    17 votes

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    19 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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    Anonymous responded

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11. Allow users to edit their own submissions and comments

    19 votes

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    51 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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    Selina Lehner responded

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Videamus animi partes, quarum est conspectus illustrior; Sed ille, ut dixi, vitiose. Hic nihil fuit, quod quaereremus. Duo Reges: constructio interrete. An tu me de L. Sic enim censent, oportunitatis esse beate vivere. Satis est ad hoc responsum. Quo modo?

12. Organize messages into a public topic

    50 votes

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    2 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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    AdminEmmalee Towne (Product Manager, ZenRep) responded

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Conferam avum tuum Drusum cum C. Rationis enim perfectio est virtus; Duo Reges: constructio interrete. Nihil illinc huc pervenit. Qui est in parvis malis. Si quidem, inquit, tollerem, sed relinquo.

13. Allow custom fields for messages

    56 votes

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    Gathering feedback  ·  34 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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14. Be able to review new messages since I last checked

    4 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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15. Allow users to subscribe to forum updates

    11 votes

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    0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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