54 results found
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Display confirmation (update UI) when topics are merged
When merging a topic in the new UI, there is no visual feedback that the merge was successful.
1 vote -
Display users’ locations
When viewing messages, show the locations of the users to help determine if the topic is location-specific.
1 voteThis has been completed!
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Allow multiple option selection from the filters in Admin area
When in the admin console, sometimes I may want to view ideas with more than one status but not all. I would be really useful to be able to select multiple options
1 voteThis has been completed!
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View all messages one has responded to across different forums in a single place
Here is the use case I usually have, A team of 6 - 7 people in my company take care of ZenRep messages each individually updating and commenting on 4-5 different topics, I have to go to each topic and filter by status and then scroll through pages to identify all the zenrep messages I have responded to .
It would be pretty cool if I could get a filter to see all the zenrep messages I / my colleague has updated across several topics. That way whenever we release a new update to our product we could quickly scan…
1 voteThis has been completed!
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Gmail integration - better detection of the customer's email address
When capturing feedback from an email, it should default to the email addresses that are on the email that is open.
0 votes -
0 votes
This has been completed!
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0 votes
This has been completed!
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Allow users to send as many messages as they want
Users should be able to send as many messages as they want.
0 votes -
Be able to set the "from" address when sending a message to subscribers on an idea
When updating the status of an idea, it defaults to your support email address, but it's not an option to set a from address when sending a message to subscribers on an idea.
This means users get the message but it comes from [email protected]. No-reply@ emails are often caught by spam filters, and are also impersonal.
It also makes it hard for accounts who want to white label their accounts.
0 votesThis has been completed!
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Export forum users
In the legacy admin console, admins could export all users who gave feedback in a forum. In ZenRep, an admin should be able to export a list of users who have given feedback on a set of suggestions.
0 votesThis has been completed!
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Don't use "no-reply@" for invites to private topics
If they have a custom email address set in ZenRep, they should have the option to use that instead. Also, no-reply@ are often caught by spam filters.
0 votesThis has been completed!
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Remove reponse limitations
The limited response numbers turned me off to participating in message submission. Why place a limitation?
0 votes -
Make a System Status page so people know when the service has maintenance or goes down.
This could be like the following system status pages:
Google: www.google.com/appstatus/
Twitter: status.twitter.com0 votesThis has been completed!
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Ability to hit ENTER to create if there are no matches
Instead of having to click the create new suggestion link
0 votes
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