Settings and activity

12 results found

1. Be able to remove past satisfaction ratings

   15 votes

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   4 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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   Joel Graham commented  ·  Oct 10, 2024  ·  Edit…  ·  Delete…

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. De illis, cum volemus. Quae contraria sunt his, malane? Quis est tam dissimile homini. Si id dicis, vicimus. Frater et T.

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2. Allow multiple categories per topic

   11 votes

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   5 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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   Joel Graham commented  ·  Jul 16, 2024  ·  Edit…  ·  Delete…

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cur iustitia laudatur? Zenonis est, inquam, hoc Stoici. Age, inquies, ista parva sunt. Primum divisit ineleganter;

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3. Quick link feature – for inserting a document's public URL

   11 votes

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   5 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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   Joel Graham commented  ·  Nov 29, 2023  ·  Edit…  ·  Delete…

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. Minime vero, inquit ille, consentit. Comprehensum, quod cognitum non habet? Haeret in salebra. Deinde dolorem quem maximum? Quo modo? Ea possunt paria non esse. Duo Reges: constructio interrete. Equidem e Cn.

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4. Customize the Satisfaction Widget question so we can ask about a product, not our company name

   28 votes

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   11 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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   Joel Graham commented  ·  Nov 23, 2023  ·  Edit…  ·  Delete…

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. Efficiens dici potest. Quid ergo? Etiam beatissimum? Disserendi artem nullam habuit. Frater et T. Duo Reges: constructio interrete.

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5. Integration with Zoho

   3 votes

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   6 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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   Joel Graham commented  ·  Nov 21, 2023  ·  Edit…  ·  Delete…

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. Videsne, ut haec concinant? Teneo, inquit, finem illi videri nihil dolere. Quibus ego vehementer assentior. Duo Reges: constructio interrete. Qua tu etiam inprudens utebare non numquam. Hunc vos beatum;

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6. Allow admins to split topics

   10 votes

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   7 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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   Joel Graham commented  ·  Nov 21, 2023  ·  Edit…  ·  Delete…

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. Non est ista, inquam, Piso, magna dissensio. Hunc vos beatum; Quippe: habes enim a rhetoribus; Nihilo magis. Duo Reges: constructio interrete. Summae mihi videtur inscitiae. Itaque his sapiens semper vacabit.

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7. New Widget should support SSO

   8 votes

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   0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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   Gathering feedback  ·  Selina Lehner responded

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quis istud possit, inquit, negare? Quare attende, quaeso. Venit ad extremum; Immo alio genere; Duo Reges: constructio interrete.

8. Ability to send an email satisfaction survey to users

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   14 votes

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   0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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9. Customize (or disable) the Thank You screen shown after a user gives kudos

   2 votes

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   0 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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10. Add follow-up actions to tickets

    13 votes

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    11 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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11. It would be great if I could create ideas on behalf of users

    6 votes

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    11 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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12. Automatically BCC all replies to a customer to an external email address

    3 votes

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    0 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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