31 results found
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Downvote Ability
Would like to be able to downvote ideas.
1 voteSorry, we are not moving forward with this.
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Don't add admins as responders when they create messages for users
Admin creates a message for a user in the admin console with 'capture responses'. They are automatically added as a responder.
They are simply trying to capture the user's response and share that on their ZenRep site.
1 voteSorry, we are not moving forward with this.
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ability to choose what fields are pulled with SalesForce gadget
The following fields are pulled, but won't show if there is no data:
Account Details
The account name
The contact's name
The contact's phone number
The sales rep for the account
Opportunity
Opportunity's name
Amount
Stage
Sales rep
Recent TasksThe 3 most recent "Tasks" for that account, and the name of the contact connected to those tasks.
It would be nice to be able to choose certain fields not to pull (even if there is data) as it may be irrelevant and clutter the UI.
2 votes -
Detect words like "thank you" in email, and count those like you do Kudos.
People don't really use kudos enough for it to be a good stat.
If you count words like thank you, thanks, awesome, perfect and other indicators of happiness, in replies from users, it would be a better measure I think.
0 votes -
Implement the ability for group funding of features
When admins review ideas there should be an option to set the idea as "group fundable".
Setting this requires the admin to enter an amount of money that would cover the development costs.
Then, any user can click to add funds (you would have to integrate with a payment gateway and paypal) and once the funding total is reached the entire amount is paid to the admin to get the work under way.
1 vote -
Ticket numbers should be randomized
Currently, tickets are numbered using increasing serial numbers. 1, 2, 3...
This is a simple enough way of doing things, but it also broadcasts to the entire world how many tickets the company (the ZenRep customer) has opened. e.g. If a customer opens a ticket and then sees this is ticket #3 - this isn't a confidence inspiring number. It reveals, potentially, how many users the company is serving. For young companies this could be a disadvantage. It would be better if each company could have its ticket serial number start form some random high number. This way people can't…0 votes -
Allow smile or frown emoji messages
Allow smiles and frowns for messages
the whole thing could be optional (based on admin decision)
will get more messages if they are quicker
the kids all use emojis8 votesSorry, we are not moving forward with this.
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Email links should open on customer's website, if the forum is embedded
Currently when users click links to confirm their email addresses or get notified of new activity on their ZenRep site, the dialog opens on their ZenRep site. If your ZenRep Forum is embedded on your actual website, could the dialog open in here instead?
0 votes -
Have Karma scores visible for users for all to see
It would be great if users of a forum could have some sort of indicator of who is a "power user" or prolific poster
0 votes -
RTL language support for all UIs
Right now you can only format tickets LTR. But for languages that are RTL, it doesn't look professional or read correctly for users.
0 votes -
Allow the feedback tab widget to be positioned "middle-top"
Current options include top and bottom left and right, and left and right middle, but there is no top or bottom middle, or left or right top or bottom...
0 votes -
Offer free accounts to 501 3c non-profits
We, like most non-profits, struggle to paid for basics. Our all volunteer staff has to make do with little. We have several software vendors that provide us with free or heavy discounted subscriptions in return for some sponsorship ads that we are more than happy to provide on our site.
0 votes -
0 votes
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Google sites and iGoogle gadget integration
It would be great if we could use it on websites built using Google Site. The idea would turnout to be quite productive since both Google Sites and ZenRep are meant for the target audience who are non-programmers and who like to easily include functionality to any website without coding.
0 votes -
Free premium plans for nonprofits
Let nonprofit organizations have free access to premium features. Help make the world a better place :)
0 votes -
log in with my twitter account
Why not log in with my twitter account ?
0 votes -
Reward some users with more responses.
Users could accumulate, possibly controllable by an admin preference, more responses based on how often they reply on messages or submit new topics. This way active users could be rewarded for their efforts.
7 votesSorry, we are not moving forward with this.
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OpenID user authentication
... would allow those sites who use OpenID to directly correlate their users with their suggestions, and other neato stuff.
0 votes -
0 votes
Sorry, we are not moving forward with this.
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Hide "Flag as inappropriate" link when it will have no effect
If an idea was submitted by an admin, or has been addressed in some way by an admin, user moderation has no effect. But the link in the UI sets the expectation that it will have some effect.
0 votes
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