Settings and activity

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1. Hover over messages in the Top request List in the sidebar

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   0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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   Gathering feedback  ·  AdminLisa Park (Sr. Product Manager, ZenRep) responded

   Clicking on the message name will now open a new window, displaying the idea on the topic. We’ll keep this idea open though to see if there are any more requests for the hover solution.

   Javon Mayert shared this idea  ·  Nov 19, 2023

2. Export list of top topics

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   0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Gathering feedback  ·  AdminLisa Park (Sr. Product Manager, ZenRep) responded

   We will continue to monitor this idea and will look into a solution if it is a frequent request. Thanks!