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HipChat Service Hook—Be able to send notifications when tickets are added to a specific queue

Right now you can push notifications to HipChat for new tickets and new ticket replies. It would be great if you could also send notifications when a ticket is assigned to a specific queue. So you could notify the "Sales" room in Hipchat when a ticket is assigned to the Sales Support Queue.

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AdminRowland Jacobi (Support Manager, ZenRep) shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

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