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← Customer Feedback & Ideas for ZenRep

Settings and activity

9 results found

  1. Ability to restrict Admins to specific topics

    28 votes

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    29 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Admin →
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    AdminRowland Jacobi (Support Manager, ZenRep) commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Non quam nostram quidem, inquit Pomponius iocans; Ut optime, secundum naturam affectum esse possit. Proclivi currit oratio. Prioris generis est docilitas, memoria; Inde igitur, inquit, ordiendum est. Duo Reges: constructio interrete.

  2. Notify admins when replies to a user bounce

    7 votes

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    2 comments  ·  ZRep Messager » Other  ·  Admin →
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    AdminRowland Jacobi (Support Manager, ZenRep) commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. At certe gravius. Hic ambiguo ludimur. Duo Reges: constructio interrete.

    AdminRowland Jacobi (Support Manager, ZenRep) shared this idea  · 

  3. Forwarding tickets into support

    9 votes

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    3 comments  ·  ZRep Messager » 3rd party email  ·  Admin →
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    AdminRowland Jacobi (Support Manager, ZenRep) commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. At hoc in eo M. Praeteritis, inquit, gaudeo. Ergo, inquit, tibi Q. Sequitur disserendi ratio cognitioque naturae; At enim hic etiam dolore. Duo Reges: constructio interrete.

  4. Export full message thread/conversation

    5 votes

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    2 comments  ·  ZRep Messager » Other  ·  Admin →
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    AdminRowland Jacobi (Support Manager, ZenRep) commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nonne igitur tibi videntur, inquit, mala? Quis non odit sordidos, vanos, leves, futtiles? Si quicquam extra virtutem habeatur in bonis.

    AdminRowland Jacobi (Support Manager, ZenRep) shared this idea  · 

  5. Private Widget

    37 votes

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    5 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
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    AdminRowland Jacobi (Support Manager, ZenRep) commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Haeret in salebra. Vide, quantum, inquam, fallare, Torquate. Si quae forte-possumus. Istam voluptatem, inquit, Epicurus ignorat? Quippe: habes enim a rhetoribus;

  6. Ability to delete a user

    24 votes

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    7 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Admin →
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    AdminRowland Jacobi (Support Manager, ZenRep) commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Non igitur bene. Quod cum dixissent, ille contra. Scrupulum, inquam, abeunti; Eam tum adesse, cum dolor omnis absit;

  7. Be able to apply a rule based on User or Account traits

    4 votes

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    5 comments  ·  ZRep Messager » Other  ·  Admin →
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    AdminRowland Jacobi (Support Manager, ZenRep) commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut optime, secundum naturam affectum esse possit. Certe non potest. Quid, quod res alia tota est? Utram tandem linguam nescio? Quae sequuntur igitur? Pollicetur certe.

    AdminRowland Jacobi (Support Manager, ZenRep) shared this idea  · 

  8. Support Password Management Utilities

    9 votes

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    22 comments  ·  ZRep Engage & Analytics » Other  ·  Admin →
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    AdminRowland Jacobi (Support Manager, ZenRep) commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Prioris generis est docilitas, memoria; Et quod est munus, quod opus sapientiae? Quippe: habes enim a rhetoribus; Duo Reges: constructio interrete. Efficiens dici potest.

  9. Ability to add labels or colour code tickets

    8 votes

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    2 comments  ·  ZRep Messager » Other  ·  Admin →
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    AdminRowland Jacobi (Support Manager, ZenRep) commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quare attende, quaeso. Igitur ne dolorem quidem. In schola desinis. Suo genere perveniant ad extremum;