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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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31 results found

  1. Expandable text shortcodes for ticket replies

    Shortcodes for ticket replies.

    For example if I want to write "If you need any more help please do let me know", I could type "[more help]" instead of writing the whole sentence out every time.

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  2. Sign in with Twitter

    We can sign in with facebook and google, why not twitter too ?
    :)

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  3. Add GitHub as one of the standard login options.

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  4. Create an area where we can upload things to be downloaded by our users

    Our company uses a lot of marketing materials that our members would like to download. I suggest creating an area or allowing links to downloadable content in the forums.

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  5. Compete with Wildfire and North Social: Allow Facebook Voting Contests

    Facebook has strict contest rules and I think your tool could actually compete with some of the big contest app players for simple voting based contests.

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  6. Remove greyed-out "Vote" button for closed ideas

    Once an idea has been closed, I'd like the Vote button to disappear completely instead of being greyed out. It still looks like an active button when it's greyed out, which has been a bit confusing to me.

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  7. create tag cloud

    creating a tag cloud allows users and admins to see which words are being used the most and would be the source for finding what phrases and extracting meaning from large data sets

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  8. Feedback LInk on my Support Page

    On my support page, there are two columns - Feedback and Helpdesk. The Helpdesk column gives the user clear choices for help - Contact Us and Knowledge Base. However, the Feedback column has no choices in it. The user is left wondering "How do I leave Feedback?" I had to click on the Knowledge Base link to see the 'Give Feedback' link. Put that link on the Feedback side so the visitor who wants to give feedback can do so. See attached.

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  9. IE6 support for Feedback widget

    "The ZenRep widget works in IE6"

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  10. How to use ZenRep to collect customer testimonials

    I'm trying to figure out how to use ZenRep to collect testimonials from my users / customers. I haven't been able to figure that out.

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  11. Put a "Suggest Edits" button (like Quora has) next to suggestions.

    Sometimes a good suggestion will have a misspelling that would I like to suggest an edit for, like you can on Quora.

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