Skip to content
← Customer Feedback & Ideas for ZenRep

Settings and activity

11 results found

  1. Copy and paste images

    24 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    13 comments  ·  ZRep Messager » 3rd party Text Chat  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Support HTML based auto-reply e-mails within Setting/tickets/RULES

    20 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    18 comments  ·  ZRep Messager » 3rd party Text Chat  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Restore the check-box for attaching screenshots

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Fabiola Gorczany commented  · 

    Even having the "Attach a screenshot or file" label appear constantly by the camera icon (rather than only on hover) would probably help. (I'd guess it doesn't occur to most users the camera would add a screenshot, and they simply ignore it.)

  4. Support admins signing replies with their own DKIM keys

    16 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  ZRep Messager » 3rd party email  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Fabiola Gorczany commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Venit ad extremum; Dicimus aliquem hilare vivere; Quamquam te quidem video minime esse deterritum. Quid ergo?

    An error occurred while saving the comment
    Fabiola Gorczany commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. At enim sequor utilitatem. Hoc tu nunc in illo probas. Falli igitur possumus.

  5. Widget option to include screenshot by default

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Split a ticket

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  ZRep Messager » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Fabiola Gorczany commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Haeret in salebra. Quod iam a me expectare noli. Honesta oratio, Socratica, Platonis etiam. Quid iudicant sensus?

  7. Include SSL support for custom host names on all plans

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  ZRep Engage & Analytics » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Quick link feature – for inserting a document's public URL

    11 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  ZRep Messager » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Host an ssl cert provided by a customer so that domain aliasing and ssl can be used together.

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    8 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Make "Contact Us" to be callable by url. Otherwise it is impossible to create direct link from website to opened contact form.

    10 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  ZRep Messager » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Merge messages from the same source

    52 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    37 comments  ·  ZRep Messager » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close