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← Customer Feedback & Ideas for ZenRep

Settings and activity

11 results found

  1. Copy and paste images

    24 votes

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    13 comments  ·  ZRep Messager » 3rd party Text Chat  ·  Admin →
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  2. Restore the check-box for attaching screenshots

    1 vote

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    1 comment  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
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    Fabiola Gorczany commented  · 

    Even having the "Attach a screenshot or file" label appear constantly by the camera icon (rather than only on hover) would probably help. (I'd guess it doesn't occur to most users the camera would add a screenshot, and they simply ignore it.)

  3. Support HTML based auto-reply e-mails within Setting/tickets/RULES

    20 votes

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    18 comments  ·  ZRep Messager » 3rd party Text Chat  ·  Admin →
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  4. Support admins signing replies with their own DKIM keys

    16 votes

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    7 comments  ·  ZRep Messager » 3rd party email  ·  Admin →
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    Fabiola Gorczany commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Venit ad extremum; Dicimus aliquem hilare vivere; Quamquam te quidem video minime esse deterritum. Quid ergo?

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    Fabiola Gorczany commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. At enim sequor utilitatem. Hoc tu nunc in illo probas. Falli igitur possumus.

  5. Split a ticket

    8 votes

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    3 comments  ·  ZRep Messager » Other  ·  Admin →
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    Fabiola Gorczany commented  · 

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Haeret in salebra. Quod iam a me expectare noli. Honesta oratio, Socratica, Platonis etiam. Quid iudicant sensus?

  6. Widget option to include screenshot by default

    2 votes

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    2 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
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  7. Include SSL support for custom host names on all plans

    9 votes

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    1 comment  ·  ZRep Engage & Analytics » Other  ·  Admin →
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  8. Quick link feature – for inserting a document's public URL

    11 votes

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    5 comments  ·  ZRep Messager » Other  ·  Admin →
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  9. Host an ssl cert provided by a customer so that domain aliasing and ssl can be used together.

    7 votes

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    8 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Admin →
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  10. Make "Contact Us" to be callable by url. Otherwise it is impossible to create direct link from website to opened contact form.

    10 votes

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    0 comments  ·  ZRep Messager » Other  ·  Admin →
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  11. Merge messages from the same source

    52 votes

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    37 comments  ·  ZRep Messager » Other  ·  Admin →
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