think the idea to search via wildcards in your tickets' search method would be great. The method is "/api/v1/tickets/search.json?query={query}"

Something like asterisks or percent signs would work fine I think, so I could search a custom field "contact phone number" to match only area codes:

/api/v1/tickets/search.json?query="Contact Phone Number":951

Right now it has to be the full field value.

Thank you.