Allow rich formatting of ticket responses You can't make bullet points or add links (you can add links, you just have to wait and see after you send it if it's working). 1 vote Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Anonymous shared this idea · Jan 26, 2021 · Report…Report… · Delete… · Admin → Completed · Oct 28, 2025 Show previous admin responses (2) Completed · Selina Lehner responded · Oct 28, 2025 AdminEmmalee Towne (Product Manager, ZenRep) responded · Oct 28, 2025 Tweet Add a comment… Remove Attachment Attach a File We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Post comment Submitting... An error occurred while saving the comment