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How can we improve the message center?

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2 results found

  1. Show ticket status in Analytics overview

    The ticket overview list does not indicate the ticket's status. It would be great if open tickets would be immediately recognizable

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    Declined  ·  2 comments  ·  Other  ·  Admin →
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  2. Allow users to search replies to tickets when new tickets are being submitted

    This way, once we answered a support question, there would be less chance we would have to answer a similar question.

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