Skip to content
← Customer Feedback & Ideas for ZenRep

ZRep Messager

ZRep Messager

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve the message center?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

2 results found

  1. Tickets emails should include status change in the subject line

    The emails that get sent out when status is changed on a ticket don't display the status in the subject line. Since the status of the ticket is the trigger for action for people, it would be very useful to display the status of the ticket on the subject line of the ticket email.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Declined  ·  0 comments  ·  3rd party email  ·  Admin →

  2. Time Based Confirmation Email

    Send receipt confirmation based on current day of week and time. For example, if a ticket is received at 1:30 am on a Saturday the receipt email should be different than if a ticket is received at 1:30 pm on Tuesday.

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Declined  ·  0 comments  ·  3rd party email  ·  Admin →
  • Don't see your idea?