23 results found
-
When viewing an message in Admin Console, list the number of responses each users has made.
In the upgrade to the new ZenRep system, we lost the ability to view the number of responses that each user has applied to an message. This loss of functionality is cumbersome for us, causing us to export the message data in XLS or into reporting tools in order to access this information.
10 votesThis has been completed!
-
3 votes
This has been completed!
-
Bulk merge multiple topics
Select and merge multiple duplicate topics at the same time.
62 votesThis has been completed! Now you can select multiple messages and click the blue Merge button to quickly merge them all together. We made some other improvements to the merge experience as well. Learn more here: http://www.example.com/article
-
Show Team on the Admin and Users Permissions page
Your admin users and permissions page should include the team that that person is on. Right now these are in two different disjointed places from an experience perspective.
1 voteThis has been completed!
-
1 vote
-
Export a list of all users in 3.0
Currently not possible in 3.0.
3 votesThis has been completed!
-
Allow admins to close comments on closed/declined messages
Allow ability to close comments on specific messages that are declined or closed.
6 votesThis has been completed!
-
Internally group related messages into one or multiple topics or collections (think Gmail Labels)
When a group of messages are related to a particular topic or theme, I want to be able to keep track of that collection and get stats on it, so I can share that information with managers and address the content together.
This would also be helpful for internally organizing content into multiple ways.
10 votesThis has been completed!
-
7 votes
This has been completed!
-
Filter out completed topics
See forum topics, filtering out completed ones.
1 voteThis has been completed!
-
View all messages, topics, and users related to a specific company account
You can view all documents an individual user has created, but being able to see all the documents for an entire company would be even more useful, and help you see what a company as a whole is telling us.
Now that we have the “account” trait, it would be great if we could consolidate all documents and messages from users belonging to that organization (e.g., “Acme Co.”).
12 votesThis has been completed!
-
Display confirmation (update UI) when topics are merged
When merging a topic in the new UI, there is no visual feedback that the merge was successful.
1 vote -
Display users’ locations
When viewing messages, show the locations of the users to help determine if the topic is location-specific.
1 voteThis has been completed!
-
Ability to view all open messages across all forums in the Admin Console
This would make it easier for them to either create a quick export of just that information as well as manage the list directly without jumping between each topic.
34 votesThis has been completed!
-
31 votes
This has been completed!
-
When merging topics, have the original topic become a note in the winning topic
It might also be helpful if there was a check box in the merge form to determine if this occurs or not.
5 votesThis was completed recently when making improvements to the merge process for bulk merge. Learn more here: http://www.zenrep.com/article
-
Bulk actions for messages
Ability to change status, delete, and merge (etc.) multiple threads at a time.
We have 5,853 unanswered messages going back to Nov 2010. We're getting 30 new messages per day. At some point we just have to cut our losses and let some of these old/stale messages go. We need the ability to bulk decline a whole page of messages at a time. Or a feature to 'expire' old messages that haven't had any action in a certain amount of time.
51 votesThis has been completed!
-
Allow multiple option selection from the filters in Admin area
When in the admin console, sometimes I may want to view ideas with more than one status but not all. I would be really useful to be able to select multiple options
1 voteThis has been completed!
-
Lock messages from responses
I would like to be able to lock a message down from further commenting. Sometimes I like to leave a message up for other users to view that is not yet completed, but do not want to allow other users to comment. I have not yet been able to find a way to do this.
Thanks!
2 votesThis has been completed!
-
Merge topics from different content channels
The merge feature is restricted to one channel. Is it possible to allow merges of topics from different channels?
3 votesThis has been completed!
- Don't see your idea?