97 search results
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Send user and account trait data to custom gadgets
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Add forum name to the file name of data exports
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Macros – for inserting canned responses and updating fields
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Filter/sort articles when inserting a canned response
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Display when a message received responses over time · Completed
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Import data from Tender · Completed
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The data in the admin portal's user sidebar (inspector) doesn't match what the widget sidebar shows for that user · Gathering feedback
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Be able to add a canned response to a note
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Differentiate between an email reply “canned response” and an inserted article (which is written differently)
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Surveys should collect user data · Gathering feedback
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Include Labels data in API
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Lock messages from responses · Completed
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Add ability to insert app-aware review request link in responses
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Be able to add two or more email addresses when you "add response" to a message · Gathering feedback
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Maintain a thread of end-user responses to status updates and admin notifications/messages on the idea
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improved reporting on response status
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Allow rich formatting of ticket responses · Completed
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Allow canned responses and auto-replies to include variables, such as {customer_name} or any custom field
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Ability to export data from the Instant Answers report
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Add ability to export data for a single idea