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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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6 results found

  1. Not only would this information to be able helpful to identify ideas that are popular in a certain regions, but also help identify issues that are being reported through the HelpDesk product. This also would be beneficial in correlation to NPS.

    23 votes
    0 comments  ·  Other  ·  Admin →
  2. Each topic is intended for a certain product which has it's own product manager. These managers would like notifications any time a new message is posted in that topic versus other topics.

    14 votes
    14 comments  ·  Other  ·  Admin →
  3. This could be like the following system status pages:
    Google: www.google.com/appstatus/
    Twitter: status.twitter.com

    0 votes
    2 comments  ·  Other  ·  Admin →
  4. We have multiple product managers with different areas of interest so we have multiple admins in ZenRep. With our default forum, we have set up categories for each of the areas of interest. It would be great if the email alerts and dashboards could be rule based. If the category is x it goes to x product manager email. If the category is y then it goes to y product manager email.

    8 votes
    1 comment  ·  Other  ·  Admin →
  5. If they have a custom email address set in ZenRep, they should have the option to use that instead. Also, no-reply@ are often caught by spam filters.

    0 votes
    0 comments  ·  Other  ·  Admin →
  6. Instead of having to click the create new suggestion link

    0 votes
    Completed  ·  0 comments  ·  Other  ·  Admin →
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