96 search results
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When a user submits a ticket, only show articles in Instant Answers
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allow accounts to customize our search stopwords
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Search wildcard · Completed
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Self-Serve is not very robust. Valuable user data is locked behind back-end.
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Show in ticket details if a user is using Compatibility Mode in IE
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Integrate with segment.io to simplify javascript installation and get more events
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Mobile app
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Allow canned responses and auto-replies to include variables, such as {customer_name} or any custom field
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Analyze removal of support
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Analyze content by department
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Filter dashboard by forum
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Hubspot Service Hook
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Be able to export User and Account Traits · Started
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Apply user segments to reports · Started
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Ability to use the admin panel inside iPhone Safari
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create tag cloud · Declined
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Offer European based servers
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Be able to use Service Hooks with a specific Forum
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ability to choose what fields are pulled with SalesForce gadget · Declined
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View all messages one has responded to across different forums in a single place · Completed