112 results found
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Make the Widget Popover Dismissible
Is it possible to add an attribute to make the widget popover dismissible if the user clicks outside the content in the popover (e.g. anywhere else on the webpage)? Something like they do with the bootstrap popover: http://getbootstrap.com/javascript/#popovers.
0 votes -
Per-user thread landing pages
To allow specific thread that users can land on/be redirected to when visiting a website
0 votes -
Return helpful error when idea created via sidebar has too long of a title
There is a character restriction on idea titles. When you create an idea with too long of a title in the sidebar, we return an error, but it isn't clear why
This error should say something about the character limit.
1 vote -
Integration with topic website to quickly add users to a topic
When a support person is viewing a topic on the website, allow them to quickly add customers to a message. The message that they are viewing should be automatically selected in the sidebar 'add user' form.
1 voteGood idea. We will continue to monitor this and will look into a solution if it proves to be a common request.
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Be able to Change the NPS Question in the Widget based on environment
We may not want the company name to be the same for all users or all parts of our product.
0 votes -
Automatic management of admins
Automatically create and remove admins and assign to teams.
2 votesWe are actively designing a solution for this. Please continue to send your feedback and thoughts.
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1 vote
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Restrict widget implementation to specific URls
This would make it such that an implemented widget can only function on a predetermined web URl or domain.
1 vote -
Do not require a user to add a request
I do not want to provide a particular user. I might just know it came from an account but not the user in particular.
1 vote -
Status description
Allow a description to be recorded against an idea status. This can then be used to give more context to a customer when browsing ideas.
0 votes -
Display accounts on the message widget
When using the widget, be able to pull up an account's messages, not just a user's.
4 votes -
Add close icon to the "Additional details" screen
Add close icon to the "Additional details" screen
0 votes -
moderate widget messages
Be able to have moderation on widget messages
1 vote -
Allow us to get satisfaction ratings at the topic level
Satisfaction and NPS is great for overall satisfaction but it would be nice to get some topic specific satisfaction prompts to users
1 vote -
Integrate Feedback directly with Salesforce events
be able to directly pass "events" from SFDC into UV as Ideas.
1 vote -
Always have an "Uncategorized" category
On the list at the right that shows all of the categories, there should always be an "Uncategorized" category for uncategorized ideas. This way, all ideas can be accessed through the Categories side bar.
1 vote -
Allow end users to unsubcribe from email notifications with one click from the email
Right now, when you click "unsubscribe" on one of our email notifications, it takes you to the web portal notification settings.
This requires you to login.
It would be better if you could click "unsubscribe" and be globally unsubscribed from notifications for that ZenRep subdomain, without having to login again.
1 vote -
1 vote
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Integration with Outlook Desktop
I would like to use the sidebar to capture customer requests that come to me via the Outlook desktop client.
4 votesWe will continue to monitor this and will look into a solution if it is a common request. In the meantime, some customers are using the outlook web client with the sidebar.
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Choose default and required settings for sidebar
Allow users to chose their own default settings for sidebar. Some people want customers automatically subscribed and some want to require specific fields.
1 vote
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