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ZRep Engage & Analytics

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ZRep Engage & Analytics

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How can we improve how you track and engage your customers with ZenRep

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23 results found

  1. stop junk emails

    I wish if you have a translator to to different languages.
    2- to stop all the junk emails from my email address

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    0 comments  ·  Engaging Customers  ·  Admin →
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  2. Simple direct message system for contacting users

    When customers write in with feedback that needs clarification or I want to learn more about a customer’s use case, I want to be able to simply message that user directly from their profile page or from a specific idea, so I don’t have to figure out a way to contact them in a different system – AND so the conversation is stored alongside and associated to the feedback we have stored in ZenRep.

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  3. use custom email address for notifications

    Right now, forum notifications come from [email protected]. Accounts with custom domains would prefer for these to come from their custom email address, since end-users see these email notifications.

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